Skills

Experience

User Research
Extensive experience using qualitative primary and quantitative research to inform product development. • Interactive Media and Product Development
Excellent understanding of the capabilities of digital media development and delivery across a variety of platforms using a human-centered design approach.
Information Architecture
Experience dealing with complex data sets, information visualization and display, and the cognitive and aesthetic issues involved in producing effective information architectures.
Client Relations
Ability to manage strategic alliances, executive level relationships, contract negotiations, and customer retention.
People and Project Management
Effective team management capabilities, and a proven ability to maintain strong links across disciplines.


Accomplishments

Panel member for the ASIS&T (American Society of Information Science and Technology) IA Summit. Topic: “Leading a Team of IAs”. March 2005, Montreal, Canada.
Panel member for NYCHI (NY Computer-Human Interaction) discussion. Topic: “The State of IA in NY”. September, 2004, New York City.
AIGA Advance for Design: Show and Tell Presentation, August 2000, Telluride, Colorado
Team member for Razorfish at the first-ever SIG-CHI Interactionary. April, 2000, The Hauge, The Netherlands.
Conducted global user research and translated to site architectures for Fortune 500 companies.
Worked as part of a multi-university National Science Foundation—sponsored research project into emerging design research practices.
Received an award for completion of graduate studies from the NCR Corp.
Lectured nationally at investment conferences about the company’s software products.


Publications

• “The Tangled Web We Weave”, Research accepted for submission to SIGCHI, lead authors Bonnie John and Mike Byrne, 1999
• “Software Programs Aim to Make Investing Easier”, Morningstar 5-Star Investor, March 1994, Vol. 2 #7
• “Happily Ever NAFTA”, Morningstar 5-Star Investor, December 1993, Vol. 2 #4, co-authored with Mark Howard.