Skills
Experience
• User Research
Extensive experience using qualitative primary and quantitative research to inform product development. • Interactive Media and Product Development
Excellent understanding of the capabilities of digital media development and delivery across a variety of platforms using a human-centered design approach.
• Information Architecture
Experience dealing with complex data sets, information visualization and display, and the cognitive and aesthetic issues involved in producing effective information architectures.
• Client Relations
Ability to manage strategic alliances, executive level relationships, contract negotiations, and customer retention.
• People and Project Management
Effective team management capabilities, and a proven ability to maintain strong links across disciplines.
Accomplishments
• Panel member for the ASIS&T (American Society of Information Science and Technology) IA Summit. Topic: “Leading a Team of IAs”. March 2005, Montreal, Canada.
• Panel member for NYCHI (NY Computer-Human Interaction) discussion. Topic: “The State of IA in NY”. September, 2004, New York City.
• AIGA Advance for Design: Show and Tell Presentation, August 2000, Telluride, Colorado
• Team member for Razorfish at the first-ever SIG-CHI Interactionary. April, 2000, The Hauge, The Netherlands.
• Conducted global user research and translated to site architectures for Fortune 500 companies.
• Worked as part of a multi-university National Science Foundation—sponsored research project into emerging design research practices.
• Received an award for completion of graduate studies from the NCR Corp.
• Lectured nationally at investment conferences about the company’s software products.
Publications
• “The Tangled Web We Weave”, Research accepted for submission to SIGCHI, lead authors Bonnie John and Mike Byrne, 1999
• “Software Programs Aim to Make Investing Easier”, Morningstar 5-Star Investor, March 1994, Vol. 2 #7
• “Happily Ever NAFTA”, Morningstar 5-Star Investor, December 1993, Vol. 2 #4, co-authored with Mark Howard.