Resume
Work History
betaworks, Inc.
New York, NY
2008-present
SchoolNet, Inc.
New York, NY
2005 – 2007
Director, User Experience and Design
Responsible for the user experience of a mature startup that is the leading player focused on large urban markets in the Education market. Established and manage an in-house and contract-based team of Interaction Designers, Visual Designers, Documentation Managers, and Functional Analysts. Responsibilities include visual and interaction design and direction; team mentoring and guidance; strategic input to product roadmap; evangelizing the role of UE within the company and with clients.
Drive the UE of a data-rich web application with a rapidly expanding user base consisting of all the members of the education environment. Develop the UE for an ad-sales driven social networking site aimed at all audiences in the education market. Shifting product focus to an audience- and role-based model, implemented site-wide redesign, championing the use of dynamic client-side technologies. Currentlly rolling out Microstrategy business intelligence tools, and social software tools.
Yahoo!, Inc.
New York, NY
2003 – 2005
Manager, User Experience and Design
Responsible for the user experience of a $100M+ business unit. Established and manage a team of Interaction Designers, Visual Designers, and User Researchers. Responsibilities include visual and interaction design direction; team mentoring and guidance; and the growth and advocacy of the UED function within the business unit. Significant business-to-business and -consumer product development successes, including main “.com” site and entire customer web application.
Develop the information architecture and interaction design for products; usability and field research with customers and end users. Responsibilities include competitive research, site audits, creation and maintenance of scenarios, site maps, schematics, functional specifications, and prototypes for sites under development.
Razorfish, Inc.
New York, NY
1999-2003
Manager, User Research
Conduct worldwide qualitative primary research and quantitative research to create innovative strategic and product solutions. Manage a group of researchers and coordinate company-wide efforts in capability development. Utilize various methodologies to discover unmet user needs and synthesize results into an actionable format. Usability test prototypes with users and translate results to project team.
Responsibilities include project management, proposal response, recruitment, data collection and analysis, synthesis and reporting. Clients include Ford, Avaya, Western Union, Nike, Gloss.com, World Bank, Guardian, Metlife, and Quest Diagnostics.
Information Architect
Create Web-based information architecture and navigation schemes for Fortune 500 clients. Projects include business-to-consumer and business-to-business Internet and Intranet sites. Work within a team-based environment to synthesize user needs and business requirements while interacting with clients and vendors. Responsibilities include market and competitive research, site audits, creation and maintenance of scenarios, site maps, schematics, functional specifications, and prototypes for sites under development.
The New School
New York, NY
2005 – present
Instructor, Design History
Co-teach a class covering the history of modern Design. Class focused on significant movements, people, and objects within a social context.
SUNY-FIT
New York, NY
2001-2004
Instructor, Interactive Project Design
Teach undergraduate students a complete design process for developing interactive products. The course utilizes innovative techniques to highlight the relationshipbetween physical and digital interfaces. Students learn the fundamental importance of a holistic approach to integrating users into the design process. Class focuses on teaching “Universal Usability” principles: those which focus giving senior citizens access to information technology in a humane format.
Morningstar Inc.
Chicago, Illinois
1993-1997
Visual Interface Design Manager
Designed and maintained Windows computer interfaces for an investment research and publishing company within a team-based environment. Participated in the design of the information structure, navigation scheme, and visual metaphors for the company’s primary software systems. Responsibilities also included rapid-prototyping, user-testing, and development of specs for programmers. Established and then managed a team of interface designers, multimedia producers and technical writers.
Software Product Manager
Responsible for managing the development of Windows-based consumer software applications. Successfully coordinated a team of programmers and interface designers to deliver a major component of the company’s flagship product line. Developed a system of detailed specs to be used throughout the development process. Researched content and marketplace. Delivered training sessions to internal users and customers nationwide.
Education
MDes., Interaction Design,
Carnegie Mellon University, Pittsburgh, Pennsylvania
Project courses included work on mobile computing devices, information design, typography and color, and visual interface design. Additional coursework in architecture, visual anthropology, cognitive psychology, and research into creative methods.
Programming and History
Northwestern University and DePaul University, Chicago, Illinois
B.F.A., Drawing and Painting, Minor/History
The University of Iowa, Iowa City, Iowa
Achievements include Student Art Council, two traveling shows, Iowa City Fine Arts Council Show
Skills
Extensive knowledge of Windows and Mac OS, leading desktop publishing programs, multimedia authoring applications, web site development applications, and rapid-prototyping tools.
Resume in PDF
