October 2009
Mon Tue Wed Thu Fri Sat Sun
« Jun   Nov »
 1234
567891011
12131415161718
19202122232425
2627282930  

Month October 2009

Pre-emptive Help

I’ve been an Amazon user for almost 14 years now, starting with books and moving on to just about everything else they sell. For the last couple of years I’ve downloaded MP3s (initially just to avoid Apple’s DRM, but now because I can find music much more easily). Every time, though I have had to [...]

Make it Visual

I saw this on the AirTran site and thought it was a pretty effective way of communicating – in a positive light – what type of seat you can choose for your flight. I can’t say that I’ve ever seen an airline illustrate what seats actually look like, and frankly most seat selection tools seem [...]